PRIVACY POLICY

 

Crustacean Compassion is a campaigning group, created and run by volunteers. This privacy policy explains exactly how Crustacean Compassion uses your information when you share this with us.

 

HOW DO WE COLLECT YOUR INFORMATION?

We collect electronic and paper based signatures for our petition, and people can sign up to our mailing list via our website, or follow us on our social media channels. We may also collect information through third party channels, such as sites where we have posted campaign quizzes or campaign actions.

 

WHAT TYPE OF INFORMATION DO WE COLLECT?

When you interact with us, we collect the following information:

  • Your name

  • Your email address

  • Your home address

  • Your telephone number, if provided voluntarily via email or social media, requesting for us to contact you

WHY DO WE COLLECT THAT INFORMATION?

If you are signing our petition, then we need your name and home address to substantiate your signature, to show that it is legitimate.

When signing our petition, you can choose to receive updates regarding our campaign. You can also actively join our mailing list on our website. We need your email address to be able to provide you with updates about our campaign.

 

HOW WILL WE COMMUNICATE WITH YOU?

If you have signed our petition on change.org and requested updates about our campaign, or signed up to our mailing list via our website, then we will provide you with campaign updates via email. Emails will be sent no more frequently than two times per month. Supporters can also find out more about our campaign on our website or through our social media channels.

If you should wish to unsubscribe, then there will be a link in each campaign update email that you receive which will allow you to do this, or you can also email us at campaigns@crustaceancompassion.org.uk.

 

SOCIAL MEDIA

We review the interaction of the public with our social media channels, so we can see what topics are of most interest to our supporters, and when they are most likely to engage with our posts. This helps us to provide content that people will find more interesting at times more convenient for them. Information is reviewed in aggregate, not looking at individual user profiles, and we do not record information about individual users. Occasionally individual comments are used for promotional purposes, where permission will be sought.

 

WHERE IS THAT INFORMATION STORED AND HOW IS IT KEPT SECURE?

Your information submitted to change.org is held on their website. Change.org have their own Privacy Policy that you can reach here: https://www.change.org/policies/privacy. This details your privacy choices for their website, and explains how they may use your information.

Our website is hosted by the Wix.com platform. Wix.com provides us with a platform that allows us to share our campaign details with you, and to collect your email addresses for our mailing list should you choose to sign up. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. You can reach their privacy policy here: https://www.wix.com/about/privacy

Our email account is hosted by Google. You can view their privacy policy here: https://policies.google.com/privacy. This contains details on how they use the information they collect, and specific product practices.

Crustacean Compassion does not make use of website analytics (social media review clarified above), but the third parties we work with may well do. They may also store information outside of the European Economic Area, but they are legally obliged to keep this information safe. You can use the links above to view their privacy policies to see how they use data.

Paper-based signatures obtained are held securely by the Crustacean Compassion Team in locked storage until they are submitted to the petition target (Michael Gove).

Stakeholder details held directly by Crustacean Compassion are in electronic format, in password-protected files, on an encrypted system.

 

HOW LONG WILL WE HOLD YOUR INFORMATION?

We will hold your information until our campaign is complete, and we will not pass your details onto third parties without your informed consent. Any information held at that time will be securely disposed of.

 

PRIVACY POLICY UPDATES

This is privacy policy v1.0, which takes effect on the 25th May 2018. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

QUESTIONS AND OUR CONTACT DETAILS

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at campaigns@crustaceancompassion.org.uk to let us know. In the event that you are not happy with our response, then you have the right to complain to the Information Commissioner’s Office through their website.

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